We offer several convenient ways to contact our support team.
Live chat agents available Mon-Fri from 10am to 5pm. Located at bottom-right of every page, click Chat With Us.
If you prefer support by mail, write us at 8310 Lillian Hwy Pensacola, FL 32506
Common Support Questions....
Yes, we offer several payment plan options during checkout that allow you to "pay later" - learn more here.
This depends on the product ordered, the total weight, and where we're shipping to. Our standard US shipping cost is $9.99 for most orders, exclusions apply .
As soon as we fulfill your order, you will receive a link to the order status page by email.
The order status page currently supports shipments using USPS, UPS, FedEx, and Canada Post.
All orders will be processed within 3-5 business days of purchase. Please allow 10-14 days for USA delivery. Faster shipping methods are available for higher rates, estimated during checkout. Promotional or backordered items could take up to 2-4 weeks as they are often in high demand.
The cost of shipping varies depending on size, weight and quantity of order. Our standard shipping rate to the USA is $9.99 and goes up from there based on aforementioned scenarios.
In regards to international shipping we do offer this service on some products at a higher shipping rate. If you have any questions please contact us via our help desk or support phone line.
Often, we ship certain items from certain locations, causing an order to be split into multiple shipping or tracking numbers. Occasionally, when an item is popular, or in short supply, we may limit orders to only one of the item and put the rest on back-order. If you order multiple items and not all of them are shipped, it's most likely we utilize different distribution channels. As such, many times each item will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once… please, be patient... they will get to you :)
If this happens to you, just email us or call our support phone line as soon as you can and we MIGHT be able to take care of it. However, we can't make any promises. All of our shirts are printed on demand so we start as quickly as we can after you order and it ships out as soon as it's finished. Other products are shipped from the manufacturers as soon as possible to keep postage time to a minimum.
This means we have received your order and are printing/quality checking and are preparing your order for shipment. If your order has been processing for more than two days then your item is out of stock and we are awaiting the arrival of more.
Kindly check your SPAM folder to see if your confirmation email was sent there.
You will get a tracking number once your order has shipped and you will get an email when your order ships!
No we are not a scam. If your order has just shipped, please allow some time for the status of the shipment to correctly display on the USPS tracking site. Thank you for ordering from us!
We accept all major credit cards through the Stripe powered Shopify Payment system and PayPal.